Terms & Conditions

Terms & Conditions Of Hire

 

 

The following Terms and Conditions must be accepted by “The Hirer” prior to Capital Party Hire (the “Owner”) making the Equipment or services available to “The Hirer”.

 

Definitions

 

• The Owner: Capital Party Hire, its employees, subcontractor and agents.

• The Hirer: Includes an agent of The Hirer and agrees to hire the Equipment specified in the Schedule from The Owner upon the terms and conditions in this agreement.

• Equipment: Means any item of party and event Equipment supplied by The Owner which has been ordered and/or received by The Hirer.

• “Hire Agreement”: Means the agreement between The Owner and The Hirer for the hire of the Equipment which includes:

  • (a) any Credit Application.

  • (b) these Standard Conditions of Hire, and

  • (c) any Hire Agreement provided to the Customer by The Owner, whether signed or not.

 

Confirmation of Your Booking

 

All orders will require a 25% deposit or as agreed.

Orders are only confirmed once the deposit has been paid and the rental agreement has been signed and returned.

By paying the deposit for your event, The Hirer agrees that the amount paid is NON-REFUNDABLE.

Once the payment has been received and cleared, the order will be deemed as confirmed, upon which the availability of items and setup costs are guaranteed.

All payments can be paid by direct deposit, cash, or credit card (note: a 1.5% transaction fee applies to credit card payments).

 

Hire Conditions

 

(a) The return of any goods provided are to be returned during Capital Party Hire’s Ordinary hours of business.

(b) The Hirer is to have all items returned in the condition in which they were collected. If the items are not returned in the collected condition, The Hirer will incur further charges payable for time spent cleaning and repairing the item, at the rate that Capital Party Hire has in place.

(c) If the items are broken or damaged, The Hirer must pay the amount agreed upon by Capital Party Hire for full replacement of the item. A breakdown of these replacement costs is available at any time upon written request.

 

Hire of Equipment

 

1.1 The hiring of the Equipment shall commence from the commencement date specified in the Invoice and continue for the term specified in the Invoice unless otherwise provided herein.

1.2 The Hirer is entitled to use the Equipment for the hire period. Any extension of the period must be agreed to by The Owner.

1.3 The Hirer agrees to return the Equipment to the address of The Owner on or before the end of the hire period as outlined in the Invoice. Alternatively, it can be made available for collection by agreement.

1.4 The Quotation for hire charges is subject to delivery being made to street level within 15m of truck access; any further service rendered to The Hirer in respect of delivery may be subject to further charge.

1.5 It is The Hirer’s responsibility to check that all items are clearly listed on the invoice and that they are present at the time of delivery and collection.

 

Payment for Rental

 

2.1 The Hirer agrees to pay The Owner the 25% NON-REFUNDABLE deposit to confirm their booking.

2.2 The Hirer agrees to pay The Owner the hire fee specified in the Invoice for the Equipment for the hire period and in addition any applicable GST, stamp duties, tolls, fines, penalties, levies or freight and other charges relevant to this agreement and the hire.

2.3 The full hire fee must be paid to The Owner 14 days prior to the commencement date of the hire period. Equipment not returned on time and in accordance with this agreement shall be subject to a continuance of the agreed rental until return is complete.

2.4 Payment for hire of Equipment must be made 7 days prior to delivery unless you are an account holder.

2.5 Payment may be made by Bank Deposit, credit/debit card or Cash. If by Bank Deposit, The Hirer must advise The Owner of confirmation of the transfer receipt prior to the “Equipment” being delivered.

2.6 The Owner may require a security deposit to be paid in addition to any Hire fees and may apply the deposit against any amounts payable by The Hirer to The Owner.

2.7 It is the responsibility of The Hirer to contact The Owner within 6 weeks of returning the equipment to arrange getting the balance of the bond back.

2.8 Credit Card Transaction Fees

a. By making a payment using a credit card, you agree to the terms outlined in this policy regarding transaction fees. These terms apply to all payments made using any credit card type.

b. Transaction Fee: A 1.5% transaction fee will be applied to the total amount of all payments made via credit card. This fee is charged to cover processing costs associated with credit card transactions.

c. Applicable Cards: This fee applies to all types of credit cards, including but not limited to Visa, Mastercard, American Express, and Discover.

d. Fee Calculation: The fee is calculated as 1.5% of the total payment amount and will be added to the final transaction total at the time of processing.

e. Payment Authorization: By submitting a payment via credit card, you acknowledge and authorize the deduction of the 1.5% transaction fee.

f. Non-Refundable Fees: The 1.5% transaction fee is non-refundable under any circumstances, including returns, cancellations, or disputes.

g. Changes to Terms: We reserve the right to amend these terms and conditions at any time. Any modifications will be updated and published accordingly.

2.9 Early Return of Equipment: If The Hirer wants to return the Equipment before the end of the Hire Period, The Hirer will remain liable for all hire and other charges payable to the Owner for the entire Hire Period. 1Any other monies owed by The Hirer to The Owner shall be payable when incurred by The Hirer.

 

Cancellation

 

3.1 If through circumstances beyond the control of The Owner, it is unable to provide the Equipment, then The Owner may:2

(a) Make changes to the Equipment provided that the end performance is not materially prejudiced; or3

(b) C4ancel any order by notice in writing

3.2 The Hirer may cancel any order by notice in writing, but shall forfeit any hire fees as follows:

(a) If a booking is cancelled by notice in writing more than 14 days before the function date, then The Hirer shall forfeit the 25% deposit paid as a cancellation fee.

(b) If a booking is cancelled by notice in writing within 14 days of the function date, then The Hirer shall forfeit 100% of the total hire fee.

 

Delivery and Collection

 

4.1 The Equipment shall be delivered in a clean and useable condition, but The Hirer must satisfy itself as to the sterility of any Equipment, from which food or drinks are to be served, prior to use.

4.2 The Hirer must allow The Owner representative access to the Equipment at all reasonable times. The Hirer must provide safe and proper access to and at the Site. The Hirer is liable for all injury, loss or damage suffered by The Owner, its employees or agents while at the Site.5

4.3 The Hirer must pack the Equipment in their respective containers and crates at the end of the Hire Period in a compl6ete, clean and dry state.

4.4 If the hired Equipment is not returned as per clause 4.3 above then The Hirer shall pay The Owner cleaning costs at a rate of $45.00 per hour plus GST.

4.5 The Owner’s count and decision as to the condition of Equipment prior to dispatch and on return shall be final.

4.6 Delivery charges are subject to delivery being made to street level within 15 metres from where the delivery vehicle can park. If there are any adverse conditions restricting access, such as construction, stairs, garden beds, hallways, elevators, or any other situations restricting access to the site, additional charges may apply.

4.7 Delivery

 

5. Customer Pickups & Returns

 

Equipment that is picked up by The Hirer from our warehouse will incur a pick & pack service fee. The minimum fee is $10 or 10% of the total equipment hire amount, with a maximum amount of $50. Our warehouse is open for limited hours, 8 am to 10 am weekdays for customer pickups and returns.

 

6. Quotes

 

Quote Validity: Quotations are valid for 14 days from the date of issue. Orders are not confirmed until the required deposit or full payment has been received. No items or services will be reserved or scheduled before the payment is processed. Availability of any product can change at any time before your deposit is received, as other orders may be confirmed in the meantime. We recommend securing your order promptly to avoid any changes.

1. All variations not included in this quotation will be treated as a separate quotation and invoiced accordingly.

2. Quotations are valid for 14 days from the date presented. At the time the quote is presented, the product is available. Product availability can change at any time due to other orders being placed.

 

7. Delivery Fees

 

7.1 By placing an order for delivery, you agree to the terms outlined in this policy regarding delivery fees and surcharges. Delivery costs are determined based on location and additional charges apply for weekend deliveries.

7.2 Delivery Fees: Delivery fees will vary depending on the destination. The total cost will be calculated and displayed on the pro forma Invoice.

7.3 Location-Based Pricing: Delivery charges are determined by distance, delivery zones, and logistical factors. Fees may differ based on urban, suburban, or rural areas.

7.4 Weekend Delivery Surcharge: An additional surcharge applies to deliveries scheduled on weekends (Saturday and Sunday) due to operational costs. This fee is added to the standard delivery charge.

7.5 Fee Calculation: The total delivery cost, including any applicable surcharges, will be calculated and disclosed prior to order confirmation.

7.6 Payment Authorization: By confirming your order for delivery, you acknowledge and authorize the applicable delivery charges and surcharges.

7.7 Non-Refundable: Delivery Fees, including weekend surcharges, are non-refundable unless the delivery service is cancelled by us due to unforeseen circumstances.